Return Policy
Returns and Exchanges
30 Day Return Policy
Your satisfaction with our products is very important to us. If you are not completely satisfied we guarantee you a full refund or exchange within 30 days of delivery date.
Return Directions
Email us at care@silverspeck.com with a request for a refund or exchange.
We will send you a link to your printable shipping label within 48 hours.
- Include your order number and date (can be found by signing into your profile)
- Please state if you would like a Refund or Exchange for the item.
Refunds
You should receive a refund within 5-8 business days from once your item is in our return department.
Credit Card Refunds
You will be refunded by the same credit card you used to pay for your order.
PayPal Refunds
You will be refunded by the same PayPal account you used to pay for the order.
Money Order Refunds
We will issue a check for the refunded amount. The check will be sent to the billing address. No Check refunds for a return under $5.00.
Please Note:
- Shipping charges (when we sent the product to your address) are not refundable.
Return all packages to:
SilverSpeck.com
Attn: Returns Department
1533 60th St.
Brooklyn, NY 11219
Please remember we are available to help you at 1-800-550-4662.